Privacy Policy

Last Updated: January 2024

At EduWarn Nepal, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, take a course, make a donation, or contact us. This includes:

  • Personal identification information (name, email, phone number)
  • Educational information (courses taken, progress, achievements)
  • Account preferences and settings
  • Communication history and support tickets
  • Payment information (processed securely through third-party processors)
  • Device information and usage analytics

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform and services
  • Personalize your learning experience
  • Send educational updates and course recommendations
  • Process transactions and send related information
  • Comply with legal obligations
  • Detect and prevent fraudulent activities
  • Send promotional communications (with your consent)

Data Security

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS protocols, and sensitive information is stored securely.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time, subject to legal retention requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website
  • Educational partners for course delivery
  • Legal authorities when required by law
  • Third-party analytics providers (anonymized data only)

Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Data portability

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@eduwarnnepal.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or by prominently displaying a notice on our website.

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